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So, what's this have to do with an RIA for airlines you ask? Well, I left the hotel and took off for Pearson Airport (Canada's busiest airport) early the next morning for my flight back to Ottawa, and noticed a lot of people waiting to check in. A lot of people. Probably everyone who had arrived at the airport that morning actually. Air Canada had a major system failure on Friday that forced the cancellation of many flights to and from Toronto. OK, great, when are you getting to the RIA I hear you asking.
While at the airport and waiting, I was able to connect online and read some email and RSS feeds. I noticed on article at the New York Times titled "Airlines Work on Systems to Reduce Delays". So, I clicked on the article and started reading. About 1/2 way down the page I noticed this image - clearly a Flex application built by American Airlines (check out the drop down boxes). The application helps track flights after they've been diverted to other airports.
It was a little late for Air Canada, but hopefully someday that Flex application will help reduce the wait time that someone has in an airport. For me, I ended up driving back to Ottawa instead, while Air Canada resolved their computer problems.